HR Shared Service Specialist Emea

Vor 7 Tagen

Berlin, Berlin, Deutschland Tesla Vollzeit
What to Expect

  • As part of the HR Shared Services organization, the HR Shared Service Associate role will deliver first line support and daytoday direction to the complete HR team in EMEA or other stakeholders. The HR Shared Service Associate is the first point of contact for our employees and they will respond to employee inquiries, by providing support, advice, problem solving, identifying solutions and escalates as needed. This position requires good judgment and extreme initiative and is accountable for the quality and productivity of requests.
The HR Shared Services team acts as a bridge between employees and other departments e.g. Payroll, Benefits, Finance, HR Partners, etc. Work is performed under the general supervision of the HR Shared Services Lead and you will be responsible for all Shared Services related task within the employees life cycle

What You'll Do

  • First point of contact for our employees for all their inquiries and concerns; providing guidance, advice, and problemsolving throughout their employee experience at Tesla. Troubleshoot employee issues, resulting in recommendations and solution
  • Manage and process HR transactions (including onboarding, transfers, reorganizations, new hires, terminations, job and personal data changes, organizational changes, employee verifications, etc.)
  • Effective administration of employee documentation throughout their Tesla journey including, but not limited to; contract management, leave management, job changes
  • Responsible for the integrity of employee master data entered in our HR Management Systems and Maintain personnel files, while ensuring we are compliant with GDPR
  • Identify opportunities for process and system improvement and work with our Operational Excellence Team on these automation initiatives to minimize nonvalue add tasks and to scale up for rapid growth. Provide support on HR systems related projects by preliminary requirements gathering, testing system enhancements, developing user procedures
  • Liaise with stakeholders such as Payroll, HR, Recruitment, Compensation, Benefits, HRIS, Finance, Legal and IT teams and ensure the daily work output supports the work of these teams to streamline processes and improve efficiency
What You'll Bring

  • Minimum of 12 years HR Administration/HR Operations; customer facing environment. HR Shared Services experience is a plus
  • Vocational education, Bachelor degree or equivalent experience
  • Working knowledge of HRIS and E-Ticketing tool. Absence Management systems is a plus
  • Basic knowledge of local laws, regulations, employment law guideline and policies
  • Must be extremely organized and detail oriented with the ability to handle multiple tasks or shift priorities as needed in a fastchanging environment
  • Proficiency with Microsoft Office Suite
  • Excellent German and English language skills; both written and spoken

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