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Customer Service Representative

vor 3 Monaten

Frankfurt am Main, Hessen, Deutschland DIS AG Vollzeit
Für unseren Kunden in Frankfurt am Main suchen wir zum nächstmöglichen Zeitpunkt einen Mitarbeiter (m/w/d) für den Bereich Customer Service. Die Position ist in der Direktvermittlung zu besetzen.

Sie arbeiten lösungsorientiert und reagieren mit der nötigen Gelassenheit, auch in stressigen Situationen? Sie sprechen fließend Deutsch sowie Englisch und bringen bereits erste Berufserfahrung in dem genannten Bereich mit?

Dann freuen wir uns auf Ihre Bewerbung

Ihre Aufgaben
  • Betreuung unserer internationalen Kunden per Telefon und E-Mail
  • Lösungsorientierte Bearbeitung von Anfragen, Reklamationen und Problemen
  • Bereitstellung von Produktinformationen und Hilfestellung bei Bestellungen
  • Aufbau und Pflege langfristiger Kundenbeziehungen
  • Enge Zusammenarbeit mit anderen Abteilungen, um eine reibungslose Kommunikation sicherzustellen
  • Sie wirken bei der Entwicklung, Verbesserung und Anwendung unserer Kundenprozesse sowie Integration neuer Produkte und Services mit und lernen so ständig dazu
Ihr Profil
  • Abgeschlossene kaufmännische Ausbildung oder eine vergleichbare Qualifikation
  • Nachweisbare Erfahrung im Kundenservice, idealerweise im internationalen Umfeld
  • Ausgezeichnete Kommunikationsfähigkeiten in Deutsch und fließendes Englisch (schriftlich und mündlich)
  • Freundliche, geduldige und serviceorientierte Persönlichkeit
  • Selbstständige Arbeitsweise, Teamgeist und Belastbarkeit
  • Sicherer Umgang mit gängigen Office-Anwendungen, idealerweise auch mit SAP
Das sind Ihre Vorteile
  • Eine spannende und abwechslungsreiche Tätigkeit in einem wachsenden Unternehmen
  • Die Möglichkeit zur beruflichen Weiterentwicklung und Schulungen
  • Eine angenehme Arbeitsatmosphäre in einem motivierten Team
  • Eine attraktive Vergütung und Zusatzleistungen
  • Die Möglichkeit aus dem Home Office zu arbeiten
  • JobRad-Leasing
Bei uns wird Ihr Berufsweg zum persönlichen Walk of Fame - wir bieten Ihnen spannende Perspektiven in den Bereichen Assistenz & Sekretariat. Jetzt auf "Direkt bewerben" klicken

Als einer der größten und erfolgreichsten Personaldienstleister Deutschlands sind Ihre beruflichen Wünsche bei uns in den besten Händen. Profitieren Sie von unserem Know-how Mehr über uns erfahren Sie unter

Ihr Kontakt

Frau Sabrina Michelle Bärmann
frankfurt--

DIS AG

Office & Management
Theodor-Heuss-Allee 108
60486 Frankfurt am Main

Telefon