Agile Service Development Product Owner
vor 4 Wochen
Your role:
As a Product Owner you work in an Agile team on the design, definition and development of Services meant to build a System Maintenance Services offering for the Philips HPM product portfolio.
In your team you will help Philips Hospital Patient Monitoring to better define, structure and commercialize its service offerings for life cycle activities such as Corrective Maintenance, Warranty, Unit Repair, Parts Replacement, Preventive Maintenance to Upgrades and Updates.
Your will play a pivotal role in defining the product vision, managing the product backlog, and ensuring the delivery of high-quality features in alignment with our business objectives. You will act as the primary point of contact between stakeholders and the development team, ensuring that the product meets user needs while delivering business value.
Key areas of responsibilities:
- Contributes to and reviews program vision, roadmap and content presentations
- Prepares and participates in release planning, contributes to program increment planning, program backlog refinement, and preparation / prioritization of portfolio backlogs to continuously synthesize into program backlog and then to team backlog. Drafts the teamâs specific objectives for the program increment
- Defines iterations and stories for the team(s). Builds, edits, reviews and reprioritizes the team(s) backlog coordinating dependencies with other POs
- Has the primary responsibility for maintaining the story flow, possibly embedded in the agile team(s).
- Defines stories and provides input for user story details and priorities, establishes story acceptance criteria, accepts stories into the baseline / the final iteration plan.
- Supports team(s) with their story estimates and sequencing.
- Facilitates and leads refinement session
- Knows the customers well and uses that knowledge in the role
- Takes data driven decisions
- May define functional and non-functional requirements as well as the user interface.
- Identifies gaps between current system and client/market needs
- Coordinates with other product owners on content dependencies
- Manages content deliverables and dependencies to external suppliers
- Facilitates inter-team dependencies in the respective iterations
- Participates in team demo and retrospectives.
- Works with other product owners to produce the system demo, delivers system demo for his scope to the business owner and product management team
- May ensure validation of the system with the client
You are the right fit if you
- Hold a Bachelorâs or Masterâs degree in a business or technical field, with at least 5 years of experience in Customer Support
- Possess proven experience in product support and product life cycle processes
- Understands support requirements from a customer point of view
- Understands Service Level objectives and how to translate them into tangible requirements for a support service offering
- Strong understanding of Agile frameworks (Scrum, Kanban) and experience working in Agile teams.
- Excellent communication, collaboration, and leadership skills.
- Strong analytical and problem-solving abilities.
- Ability to translate business needs into detailed product requirements.
- Experience working with cross-functional teams to deliver products on time and within scope.
- Can communicate effectively also in large groups to work towards a shared objective
- Used to work within an ITIL process framework (preferably ITIL practitioner)
- Experience in LEAN methodology and Change Management Exhibit the technical knowledge to review and evaluate service requirements and design documentation. Fluent in the English language
Please apply online with your full application.
#LI-EU
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
⢠Learn more about our business.
⢠Discover our rich and exciting history.
⢠Learn more about our purpose.
If youâre interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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