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Pre Sales Consultant
vor 3 Monaten
HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.
ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations.
TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.
In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.
Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.
HRS's exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.
Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.
The Platform Consultant is the interface between prospects/ customers and the HRS TravelTech platform products as well as delivery teams – the Consultant has deep knowledge of the HRS, TravelTech ecosystem and competitor’s capabilities, understands the customers’ needs and based on that helps customers to understand HRS TravelTech platform products and adapt them to their needs (if necessary).
The Platform Consultant is always up to date with HRS product developments to guide internal Sales team, customers and prospects and vice versa is also responsible for collecting customer insights and requirements to the product suite as well as external systems involved (e.g., online booking tools, travel managing agent desktops, risk management service providers).
Once requirements are clarified, the consultant brings them forward to the internal product management and engineering teams for prioritization and ongoingly updates the client on the progression and delivery timeline.
CHALLENGE
- • Consult clients and partners on existing and upcoming product features, their configuration and their integration capabilities
- Capture, refine and structure clients’ requirements for new products or needed adjustments/ extensions
- Collaborate with sales teams to develop winning strategies
- Support delivery functions in the product setup to fit the client’s needs
- Refine and structure clients’ requirements for new products or needed adjustments/extensions
- Facilitate and manage product increments based on client requirements - working alongside delivery & service projects
- Support internal product and engineering functions with use cases, information flows and mockups in feature scoping as well as in the prioritization
- Gather, maintain and share knowledge about clients’ internal structures with respect to markets, business units and systems as well as the implications to the setup of products and technical service
- Consolidate and communicate product roadmaps as relevant to clients and internal teams
- Support product development functions in the documentation of new product features with respect to clients’ use cases and integrations to their used systems
- Support BI functions to enhance reporting services towards the customer’s needs
- Train internal functions on the product use cases, their features as well as their configuration capabilities
FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...
- • Understanding of travel-tech ecosystem
- Ability to understand customer requirements and translate those into a solution design
- Preferably previous work experience at Travel Management Company, ideally in the product team
- Requirements engineering experience
- Project management skills
- Multi-faceted problem solving with the ability to investigate across products, systems and processes, as well as to build alternative approaches/solutions
- Professional stakeholder management with customers and partners
- Functional understanding of SaaS solutions with respect to web applications and APIs
- Familiarity of Jira, Asana, and/or other project management tools preferred.
- Preferably knowledge in Online Booking Tools (e.g., SAP Concur, Amadeus Cytric, KDS), Global Distribution Systems (e.g. Amadeus, Sabre, Travelport), Hotel Chain Reservation Systems (e.g. Marriott, Hilton, IHG), eRFP Systems (e.g. Lanyon, SabreRFP), Travel Agency Desktops (e.g. BCD, CWD, Amex GBT)
- Preferably knowledge in database querying (SQL) and data schemas (HTML, XML, JSON).
Access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.
Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.
Location: Poland
The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.
