Aktuelle Jobs im Zusammenhang mit Senior Customer Success Manager - Munich - Carly
-
Senior Customer Success Manager
vor 4 Wochen
Munich, Bayern, Deutschland Flowers-Software GmbH VollzeitDeine RolleBei Flowers-Software GmbH suchst du eine Herausforderung, die deine Fähigkeiten und dein Engagement in der Kundenbindung unter Beweis stellt. Als Senior Customer Success Manager bist du ein wichtiger Teil unseres Revenue-Teams und trägst maßgeblich zum Erfolg unserer Kunden und unserem Unternehmen bei. Deine Aufgabe besteht darin, langfristige...
-
Senior Customer Success Manager mfd
vor 3 Wochen
Munich, Deutschland Carly VollzeitAs the Senior Customer Success Manager your mission is to lead a dynamic transformation in customer satisfaction. Utilizing datadriven strategies youll streamline workflows optimize customer support processes and champion a culture of continuous improvement. Your expertise will set new benchmarks in customer success excellence and the Carly customer journey...
-
Customer Success Manager
vor 1 Monat
Munich, Bayern, Deutschland MongoDB VollzeitAbout the RoleMongoDB is seeking a highly motivated and experienced Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for establishing and maintaining strong relationships with our customers, ensuring their success with our products and services.Key ResponsibilitiesBuild and maintain...
-
Customer Success Manager
vor 1 Monat
Munich, Bayern, Deutschland MongoDB VollzeitMongoDB is seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for establishing and maintaining strong relationships with our customers, understanding their business needs, and providing strategic guidance to help them achieve their goals.The ideal candidate will have a...
-
Customer Success Manager
vor 1 Monat
Munich, Bayern, Deutschland ThunderSoft Europe VollzeitJob OverviewThe Customer Success Manager at ThunderSoft Europe plays a pivotal role in ensuring the success, satisfaction, and growth of our client portfolio, particularly in the IT outsourcing space. This role requires expertise in managing client relationships, delivering high-value solutions, and leveraging sales skills to expand our business. The CSM...
-
Senior Customer Success Manager
Vor 3 Tagen
Munich, Deutschland TradeLink VollzeitWe are TradeLink, the most intuitive and collaborative B2B SaaS logistics platform (Short Product Demo here). If you're eager to play a significant role in revolutionizing one of the most complex industries, TradeLink is the perfect place to accelerate your professional growth and development. We offer a remote-first culture with a high degree of freedom and...
-
Senior Account Customer Success Manager
vor 1 Monat
Munich, Bayern, Deutschland Palo Alto Networks VollzeitJob DescriptionYour CareerAs a key member of our Global Customer Service team, you will play a critical role in driving customer success and growth for our largest and most strategic customers in the EMEA region. In this role, you will serve as the primary point of contact for multiple product lines, operating cross-functionally with clients, end-users, and...
-
Customer Success Manager
vor 4 Wochen
Munich, Bayern, Deutschland Straumann Group VollzeitCustomer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Straumann Group. As a key member of our Customer Success team, you will be responsible for identifying and acquiring new customers in the orthodontic sales space.Your Key ResponsibilitiesActive identification and telephone acquisition of new...
-
Customer Success Manager
vor 1 Monat
Munich, Bayern, Deutschland Secfix VollzeitAbout SecfixSecfix is a pioneering company that automates security compliance for Small and Medium-sized Businesses (SMBs) in Europe. Our platform integrates with a company's tech stack, extracts the necessary data for compliance, and creates a checklist to become and remain compliant.Job DescriptionWe are seeking a highly motivated Customer Success Manager...
-
Customer Success Manager
vor 1 Monat
Munich, Bayern, Deutschland IntegrityNext VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at IntegrityNext. As a Customer Success Manager, you will play a crucial role in guiding our customers to success by driving product adoption and ensuring they maximize the value of our services.Key ResponsibilitiesYou will introduce our customers to the...
-
Customer Success Manager
vor 1 Monat
Munich, Bayern, Deutschland Moovster VollzeitAbout MoovsterWe're a passionate team at Moovster, driven by a vision for sustainable cities and a better quality of life for all. Our mission is to create a new mobility experience that supports a lifestyle of reduced CO2 emissions and improved air quality.Job DescriptionWe're seeking a highly organized and efficient Customer Success & Operations Manager to...
-
Customer Success Manager
vor 3 Monaten
Munich, Deutschland ThunderSoft Europe VollzeitJob overviewThe Customer Success Manager (CSM) in the EU region plays a critical role in ensuring the success, satisfaction, and growth of ThunderSoft’s client portfolio, particularly in the IT outsourcing space. This role requires expertise in managing client relationships, delivering high-value solutions, and leveraging sales skills to expand...
-
Customer Success Manager
vor 6 Monaten
Munich, Deutschland CoffeeCup VollzeitHey! Bist du bereit für eine spannende Herausforderung bei CoffeeCup, einem schnell wachsendem Münchner b2b SaaS-Anbieter, der Beratungsunternehmen dabei unterstützt, die Teamauslastung und die Rentabilität von Projekten zu verbessern? Als Customer Success Manager (m/w/d) spielst du eine zentrale Rolle in unserem Bestreben, die Arbeitsabläufe digitaler...
-
Customer Success Manager
vor 6 Monaten
Munich, Deutschland CoffeeCup VollzeitHey! Bist du bereit für eine spannende Herausforderung bei CoffeeCup, einem schnell wachsendem Münchner b2b SaaS-Anbieter, der Beratungsunternehmen dabei unterstützt, die Teamauslastung und die Rentabilität von Projekten zu verbessern? Als Customer Success Manager (m/w/d) spielst du eine zentrale Rolle in unserem Bestreben, die Arbeitsabläufe digitaler...
-
Customer Success Manager
vor 1 Monat
Munich, Deutschland comstruct ICT GmbH VollzeitIhre Aufgabencomstruct ist ein schnell wachsendes Start-up in der Bauindustrie. Werde als Customer Success Manager (m/f/x) Teil unseres Teams und begleite deine eigenen Kunden vom Onboarding der ersten Baustelle bis zum Rollout mehrerer Features. Dabei bist du die zentrale Ansprechperson für deine Kunden und verantwortlich für ihren Erfolg. Lege zusammen...
-
Senior Account Customer Success Manager
vor 3 Monaten
Munich, Deutschland Palo Alto Networks VollzeitCompany Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things...
-
Customer Success Manager
vor 6 Monaten
Munich, Deutschland CoffeeCup VollzeitHey! Bist du bereit für eine spannende Herausforderung bei CoffeeCup, einem schnell wachsendem Münchner b2b SaaS-Anbieter, der Beratungsunternehmen dabei unterstützt, die Teamauslastung und die Rentabilität von Projekten zu verbessern? Als Customer Success Manager (m/w/d) spielst du eine zentrale Rolle in unserem Bestreben, die Arbeitsabläufe digitaler...
-
Customer Success Manager
vor 1 Monat
Munich, Bayern, Deutschland Predium VollzeitYour MissionAs a seasoned Customer Success Manager, you will be instrumental in crafting exceptional customer experiences that drive long-term satisfaction and retention. Collaborating closely with our Product and Sales teams, you will develop and implement scalable solutions that meet the evolving needs of our customers.Your ResponsibilitiesYou will...
-
Werkstudent in Customer Success Operations
vor 5 Monaten
Munich, Deutschland Delicious Data GmbH VollzeitAls Werkstudent\*in Customer Success Operations Associate (m/w/d) arbeitest du eng mit dem Leiter unseres Customer Success Teams zusammen und unterstützt bei der Optimierung und Skalierung unserer Customer Success Prozesse. Aufgaben - Unterstützung bei der Implementierung von Optimierungsmaßnahmen in unseren Customer Success Prozessen, um Effizienz,...
-
Senior Customer Journey Manager
vor 3 Wochen
Munich, Bayern, Deutschland Serviceplan Group VollzeitSenior Customer Journey ManagerWir suchen einen Senior Customer Journey Manager für unsere Serviceplan Gruppe.Als Teil unserer Serviceplan Gruppe, eine einheitliche Architektur, die Strategie, Kreation und Asset-Produktion vollständig in einer Einheit integriert, sind wir auf der Suche nach einem erfahrenen Senior Customer Journey Manager, der unsere...
Senior Customer Success Manager
vor 2 Monaten
As the Senior Customer Success Manager, your mission is to lead a dynamic transformation in customer satisfaction. Utilizing data-driven strategies, you'll streamline workflows, optimize customer support processes, and champion a culture of continuous improvement. Your expertise will set new benchmarks in customer success excellence and the Carly customer journey overall.
Tasks- Collaborating with various internal teams, including Marketing and Automotive, to foster a seamless and efficient workflow, ensuring an elevated customer experience.
- Utilizing data-driven insights to make well-informed decisions, constantly evaluating customer success performance against established benchmarks.
- Developing and executing strategies to reduce costs in customer success processes, while also maintaining close oversight of all customer-related communication journeys esp. advanced technical customer support, internal and external.
- Proactively identifying and addressing potential customer success risks to safeguard and enhance performance & reputation.
- Diligently maintaining records and delivering comprehensive reports to lead management concerning customer success changes and advancements.
- Assuming responsibility for customer-centric processes and employing technology quality key performance indicators (KPIs) to enhance the overall customer experience.
- You have 2+ years of proven experience in a Customer Success role or a similar Operations-facing position.
- You enjoy providing valuable feedback to your team, adjusting your work based on quarterly feedback, and actively pursuing additional insights for personal and team development.
- You excel at juggling a busy workload, supporting and guiding other team members to keep things running smoothly.
- You take an active role in projects, guide your peers, and eagerly tackle problems, always seeking ways to improve and grow.
- You are a team player, who respects and contributes to fostering a positive work environment while agilely handling challenges.
- You are fluent in English; German is a nice-to-have.
- An inclusive company culture and extremely motivated people
- High impact and responsibility in a very successful and fast-growing company and brand
- Strong management team with proven track record in successful startups to learn from
- A competitive compensation and 100% fully supported company equipment
- A high learning curve with all the possibilities for personal growth and professional development
- No walls, no limits, no bureaucracy just unlimited potential
- The nicest and most international team in the stylish brand-new office, in the heart of Munich with an amazing view on the Alps
- To learn more about our vibrant company culture feel free to visit our Career & Culture page.
