Business Expert S/4HANA Service-to-Consumer EMEA Hub

vor 4 Wochen


Jena, Deutschland ZEISS Gruppe Vollzeit

The Opportunity: The business has a unique opportunity to realign business processes globally and make the entire Group ready for the future. Today, around 14,000 employees work with existing SAP ERP systems. They call up over 50 million transactions every month. ZEISS aims to standardize and regularize different ERP systems, from numerous companies across the entire Group during the changeover from SAP R/3 to SAP S/4HANA. The goal is to be as close as possible to the SAP standard and to harmonize processes across all segments and countries wherever it makes sense, focusing around; Efficiency, Effectivity, Speed, Flexibility & Compliance. The project is as exciting as it is complex. FIT4 is an essential lever in implementing the Company’s #agenda25 Your Role: The successful candidates will be responsible for managing business requirements and designing required process adaptions. You will be required to have in-depth understanding of end-to-end business processes and business requirements that specifically focus within a SAP environment. You must have Excellent conceptual, results-oriented and communication skills, that will enable you to navigate through the complexity and pace of the ZEISS Fit4 programme. Key Responsibilities Manage (regional/segment-specific) business requirements (incl. business roles, data design) in the context of the global template SAP S/4HANA system in local fit-gap analyses under leadership of deputy/hub process owners for E2E Service-to-Customer business processes Drive adaptation of E2E Service-to-Customer business processes (incl. process modelling) towards FIT4 goals of harmonization and standardization and liaise with entity business experts on preparatory work, e.g., data cleansing Provide guidance for & steer junior hub business experts (e.g., requirements analysis, business process modelling) Design and own test cases and conduct functional end-to-end tests in the SAP S/4HANA system Actively contribute to the roll-in of assigned roll-in projects in a region (mainly within a segment, and, if deemed necessary by regional hub-lead, also across SBUs/ segments) Contribute, as organized by training lead, to creation of training materials, and, if required, support end user Your Role: Bachelor's degree in Business Informatics, Business Administration, Industrial Engineering, or related field Up to 2 years of relevant professional experience with reference in Customer Service Relationship Management Understanding of E2E Service-to-Customer business processes like Customer order management, Returns and claim management, Demand and inventory management of spare parts, Integration with sales-related processes & systems, e.g., RAR, CRM and Webshop interfaces. Proven experience with business requirements management and design of business processes Experience with SAP R/3 (and ideally SAP S/4HANA) as well as relevant third-party business systems Relevant industry knowledge Excellent conceptual, results-oriented and communication skills Ability to build networks and keenness to work in intercultural and interdisciplinary global team Business fluent in English and German (must have) Willingnes to travel (up to 70%) Your ZEISS Recruiting Team: Celine Karbach Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now It takes less than 10 minutes.



  • Jena, Thüringen, Deutschland ZEISS Gruppe Vollzeit

    The Opportunity: The business has a unique opportunity to realign business processes globally and make the entire Group ready for the future. Today, around 14,000 employees work with existing SAP ERP systems. They call up over 50 million transactions every month. ZEISS aims to standardize and regularize different ERP systems, from numerous companies across...


  • Jena, Thüringen, Deutschland ZEISS Gruppe Vollzeit

    The Opportunity: The business has a unique opportunity to realign business processes globally and make the entire Group ready for the future. Today, around 14,000 employees work with existing SAP ERP systems. They call up over 50 million transactions every month. ZEISS aims to standardize and regularize different ERP systems, from numerous companies across...


  • Jena, Thüringen, Deutschland ZEISS Gruppe Vollzeit

    The Opportunity: The business has a unique opportunity to realign business processes globally and make the entire Group ready for the future. Today, around 14,000 employees work with existing SAP ERP systems. They call up over 50 million transactions every month. ZEISS aims to standardize and regularize different ERP systems, from numerous companies across...


  • Jena, Thüringen, Deutschland ZEISS Gruppe Vollzeit

    locationsJenaMünchenBerlinOberkochenFull timeposted onPosted 15 Days Agojob requisition idJR_1031409The business has a unique opportunity to realign business processes globally and make the entire Group ready for the future. Today, around 14,000 employees work with existing SAP ERP systems. They call up over 50 million transactions every month.ZEISS aims to...


  • Jena, Thüringen, Deutschland ZEISS Gruppe Vollzeit

    locationsJenaMünchenBerlinOberkochenFull timeposted onPosted 15 Days Agojob requisition idJR_1031409The business has a unique opportunity to realign business processes globally and make the entire Group ready for the future. Today, around 14,000 employees work with existing SAP ERP systems. They call up over 50 million transactions every month.ZEISS aims to...


  • Jena, Deutschland ZEISS Gruppe Vollzeit

    The Opportunity: The business has a unique opportunity to realign business processes globally and make the entire Group ready for the future. Today, around 14,000 employees work with existing SAP ERP systems. They call up over 50 million transactions every month. ZEISS aims to standardize and regularize different ERP systems, from numerous companies across...


  • Jena, Deutschland ZEISS Gruppe Vollzeit

    locationsJenaMünchenBerlinOberkochenFull timeposted onPosted 15 Days Agojob requisition idJR_1032320Your RoleThe Opportunity… The business has a unique opportunity to realign business processes globally and make the entire Group ready for the future. Today, around 14,000 employees work with existing SAP ERP systems. They call up over 50 million...


  • Jena, Deutschland ZEISS Gruppe Vollzeit

    locationsJenaMünchenBerlinOberkochenFull timeposted onPosted 15 Days Agojob requisition idJR_1032320Your RoleThe Opportunity… The business has a unique opportunity to realign business processes globally and make the entire Group ready for the future. Today, around 14,000 employees work with existing SAP ERP systems. They call up over 50 million...


  • Jena, Thüringen, Deutschland ZEISS Gruppe Vollzeit

    locationsJenaMünchenBerlinOberkochenFull timeposted onPosted 15 Days Agojob requisition idJR_1032320Your RoleThe Opportunity... The business has a unique opportunity to realign business processes globally and make the entire Group ready for the future. Today, around 14,000 employees work with existing SAP ERP systems. They call up over 50 million...


  • Jena, Thüringen, Deutschland ZEISS Gruppe Vollzeit

    locationsJenaMünchenBerlinOberkochenFull timeposted onPosted 15 Days Agojob requisition idJR_1032320Your RoleThe Opportunity... The business has a unique opportunity to realign business processes globally and make the entire Group ready for the future. Today, around 14,000 employees work with existing SAP ERP systems. They call up over 50 million...


  • Jena, Deutschland ZEISS Group Vollzeit

    The Company ZEISS is an internationally leading technology company operating in the optics and optoelectronics industries. Our company is shaping technological progress and through its solutions, is extending the horizon of the world of optics and associated areas. ZEISS develops, produces and distributes highly innovative solutions for industrial...


  • Jena, Thüringen, Deutschland NTT DATA Business Solutions Global Managed Services GmbH Vollzeit

    Das ist eine Stellenanzeige von Den vollständigen Link zur Stellenanzeigefinden Sie hier: STELLENBESCHREIBUNGEmpowering You – to break new ground Als NTT DATA Business Solutions sind wir mehr als nur ein Unternehmen - wir sind ein Team von innovativen und leidenschaftlichen Menschen, die sich darauf spezialisiert haben, wertschöpfende SAP-Lösungen zu...


  • Jena, Thüringen, Deutschland NTT DATA Business Solutions Global Managed Services GmbH Vollzeit

    Das ist eine Stellenanzeige von Den vollständigen Link zur Stellenanzeigefinden Sie hier: STELLENBESCHREIBUNGEmpowering You – to break new ground Als NTT DATA Business Solutions sind wir mehr als nur ein Unternehmen - wir sind ein Team von innovativen und leidenschaftlichen Menschen, die sich darauf spezialisiert haben, wertschöpfende SAP-Lösungen zu...


  • Jena, Thüringen, Deutschland NTT DATA Business Solutions Global Managed Services GmbH Vollzeit

    Das ist eine Stellenanzeige von Den vollständigen Link zur Stellenanzeigefinden Sie hier: STELLENBESCHREIBUNGEmpowering You – to break new ground Als NTT DATA Business Solutions sind wir mehr als nur ein Unternehmen - wir sind ein Team von innovativen und leidenschaftlichen Menschen, die sich darauf spezialisiert haben, wertschöpfende SAP-Lösungen zu...


  • Jena, Deutschland ZEISS Gruppe Vollzeit

    Your Role ZEISS are seeking a passionate, dynamic SCRUM Team Member FIT4 / Business Process Consultant SAP to join this exciting time for the organisation. The successful candidates will be responsible for working in partnership with other business and IT experts to collect business requirements and specify process adaptations. You will be required to...


  • Jena, Deutschland ZEISS Gruppe Vollzeit

    Your Role ZEISS are seeking a passionate, dynamic SCRUM Team Member FIT4 / Business Process Consultant SAP to join this exciting time for the organisation. The successful candidates will be responsible for working in partnership with other business and IT experts to collect business requirements and specify process adaptations. You will be required to...


  • Jena, Deutschland ZEISS Gruppe Vollzeit

    Job MarketBusiness Process Consultant SAP / Scrum - End-to-End Plan-to-Produce (f/m/x) page is loadedlocationsJenaMünchenBerlinOberkochenFull timeposted onPosted 21 Days Agojob requisition idJR_1031852Your RoleZEISS are seeking a passionate, dynamic SCRUM Team Member FIT4 / Business Process Consultant SAP to join this exciting time for the organisation....


  • Jena, Thüringen, Deutschland KPMG AG Wirtschaftsprüfungsgesellschaft Vollzeit

    Das ist eine Stellenanzeige von Den vollständigen Link zur Stellenanzeigefinden Sie hier: STELLENBESCHREIBUNGStandorte: Berlin, Mannheim, Hannover, Düsseldorf, Stuttgart, Frankfurt, Hamburg, Köln, MünchenOption auf HomeofficeKarrierelevel: BerufserfahreneAnstellungsart: Festanstellung in Vollzeit oder VollzeitnahVertragsart: UnbefristetBewerbungsfrist:...


  • Jena # Berlin # München # Oberkochen, Deutschland ZEISS Vollzeit

    Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of...


  • Jena # Berlin # München # Oberkochen, DE ZEISS Vollzeit

    Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of...