![METRO Markets GmbH](https://media.trabajo.org/img/noimg.jpg)
Working Student
vor 2 Monaten
We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others. Online marketplaces have never been this awesome.
We are seeking a proactive and detail-oriented Working Student to join our Value-Added Service Operations
team. In this role, you will be supporting the day-to-day operations of our Installation Services, helping ensure smooth and efficient service delivery for our professional kitchen equipment sold on metro.fr. This is a unique
opportunity to gain hands-on experience in operations management and customer service within a dynamic
and fast-paced environment.
Key Responsibilities:
- Data Consolidation: Collect and consolidate data for each installation service case from various back offices and Freshdesk into a central ticket system, ensuring up-to-date and accurate records.
- Issue Resolution: Identify and proactively address bottlenecks and issues in the service process by
coordinating with stakeholders such as manufacturers, service providers, delivery companies, customer
service, and customers.
- Case Management: Manage complex cases involving multiple stakeholders, ensuring all relevant parties are
informed and updated, particularly in situations involving delays or replacements.
Example tasks include:
- Investigating and resolving issues such as incorrect customer contact details or unidentified parcels at
service partners.
- Coordinating technical support requests between service partners and additional support teams.
- Ensuring timely communication to customers regarding delays or changes in service schedules.
- Customer Service Support: Act as a Level 3 support for customer service inquiries, providing advanced
assistance and resolving escalated issues.
- Stakeholder Communication: Respond to inquiries from service partners, manufacturers, and customers,
ensuring effective and clear communication to resolve issues promptly.
You've got
- Language Skills: Proficient in French and English (both written and spoken).
- Customer Service Experience: Previous experience in customer service or a related field, such as working in restaurant service.
- Communication Skills: Strong interpersonal and communication skills, with the ability to interact effectively
with diverse stakeholders.
- Problem-solving: Excellent problem-solving abilities and attention to detail.
- Organizational Skills: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Working Hours:
- Flexible working hours, with a minimum requirement of 12 hours per week. More hours are preferred and can be arranged according to your availability and workload.
We've got
Gain hands-on experience in the exciting field of Value-Added Service Operations Experience a supportive and collaborative work environment Opportunities for personal and professional growth Exposure to cross-functional teams and industry experts Flexible working hours to accommodate studies
Wir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können
-
Working Student
vor 2 Monaten
Düsseldorf, Nordrhein-Westfalen, Deutschland SMBC Bank EU AG VollzeitThe main purpose of this role as a working student is to support the German Financial Crime Middle Office (FCMO) team in Dusseldorf with system work and to proceed with customer related updates and screenings in the various bank systems. To ensure adherence to the SMBC Düsseldorf, SMBC Bank EU AG, SMBC Nikko and SMBC Milan compliance and anti-money...
-
Working Student
vor 2 Monaten
Düsseldorf, Nordrhein-Westfalen, Deutschland Boston Consulting Group VollzeitWHAT YOU'LL DOWe are seeking a strong candidate to support our learning team as a Working Student – You will play a pivotal role in helping us create trainings and learning activities. Your primary focus will be Europe, but special projects may span across all regions. You will help the European team with day-to-day activities, manage logistics of our...
-
Working Student
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland METRO Markets GmbH VollzeitAbout usWe create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.Online marketplaces have never been this awesome.As a Working Student (m/f/d) in our Vendor Support team, you will be working with dynamic and...
-
Working Student
vor 2 Monaten
Düsseldorf, Nordrhein-Westfalen, Deutschland Jobluck UG (haftungsbeschränkt) VollzeitWir suchen für eine internationale, namhafte Unternehmensberatung (30+ Jahre Erfahrung, Büros in 15 Ländern, über 20 Tsd. Beratungskunden aus jeglichen Sektoren, über Berater weltweit) zum sofortigen Zeitpunkt einen "Working Student | CRM / Salesforce" in direkter Zusammenarbeit mit der Head of Marketing Germany sowie dem Managing Director Germany....
-
Working Student Finance/Administration
vor 3 Wochen
Düsseldorf, Deutschland Italtel Deutschland GmbH VollzeitOur core business focuses on the design, development and deployment of communications networks and on the provision of collaborative solutions created by integrating state-of-the-art technologies. The working student as part of a multitask team and environment, willing to learn, must have a dynamic and tolerant attitude to changes, as well as flexibility...
-
Working Student Finance/Administration
vor 1 Monat
Düsseldorf, Deutschland Italtel Deutschland GmbH TeilzeitEinleitung Our core business focuses on the design, development and deployment of communications networks and on the provision of collaborative solutions created by integrating state-of-the-art technologies. The working student as part of a multitask team and environment, willing to learn, must have a dynamic and tolerant attitude to changes, as well as...
-
Working Student
vor 2 Monaten
Düsseldorf, Nordrhein-Westfalen, Deutschland Jobluck UG (haftungsbeschränkt) VollzeitWir suchen für eine internationale, namhafte Unternehmensberatung (30+ Jahre Erfahrung, Büros in 15 Ländern, über 20 Tsd. Beratungskunden aus jeglichen Sektoren, über Berater weltweit) zum sofortigen Zeitpunkt einen "Working Student | Online Marketing / Social Media Marketing" in direkter Zusammenarbeit mit der Head of Marketing Germany sowie dem...
-
Working Student Packaging
vor 3 Wochen
Düsseldorf, Deutschland Grohe AG VollzeitWorking Student Packaging Working Student Packaging Teilzeit Feldmühlepl. 15, 40545 Düsseldorf, Deutschland Grohe AG GROHE is a leading global brand for complete bathroom solutions and kitchen fittings. Since 2014 GROHE has been part of the...
-
Working Student Finance/Administration
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Italtel Deutschland GmbH VollzeitEinleitungOur core business focuses on the design, development and deployment of communications networks and on the provision of collaborative solutions created by integrating state-of-the-art technologies. The working student as part of a multitask team and environment, willing to learn, must have a dynamic and tolerant attitude to changes, as well as...
-
Working Student
vor 2 Monaten
Düsseldorf, Nordrhein-Westfalen, Deutschland METRO Markets GmbH VollzeitAbout usWe create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.Online marketplaces have never been this awesome.We are seeking a proactive and detail-oriented Working Student to join our Value-Added Service...
-
Digital Marketing Working Student
Vor 3 Tagen
Düsseldorf, Deutschland Sephora VollzeitFür unser Head Office in DÜSSELDORF suchen wir:WORKING STUDENT (m/w/x) IM BEREICH DIGITAL MARKETING Wir suchen dich als Digital Marketing Working Student mit …… einem Gefühl für die Trends in der Beauty-Welt, einem Händchen für die Erstellung von Kommunikations-kampagnen sowie analytischem Denkvermögen. Deine Mission wird es sein, …•...
-
Working Student Packaging
vor 3 Wochen
Düsseldorf, Deutschland Grohe AG TeilzeitEinleitung GROHE is a leading global brand for complete bathroom solutions and kitchen fittings. Since 2014 GROHE has been part of the strong brand portfolio of LIXIL, a manufacturer of pioneering water and housing products. In order to offer “Pure Freude an Wasser”, every product is based on the brand values of quality, technology, design and...
-
Working Student Packaging
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Grohe AG VollzeitEinleitungGROHE is a leading global brand for complete bathroom solutions and kitchen fittings. Since 2014 GROHE has been part of the strong brand portfolio of LIXIL, a manufacturer of pioneering water and housing products. In order to offer "Pure Freude an Wasser", every product is based on the brand values of quality, technology, design and sustainability....
-
Working Student Webshop
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Grohe AG VollzeitEinleitungGROHE is a leading global brand for complete bathroom solutions and kitchen fittings. Since 2014 GROHE has been part of the strong brand portfolio of LIXIL, a manufacturer of pioneering water and housing products. In order to offer "Pure Freude an Wasser", every product is based on the brand values of quality, technology, design and sustainability....
-
Working Student
vor 2 Monaten
Düsseldorf, Nordrhein-Westfalen, Deutschland Uniper SE VollzeitWe are Uniper: an international energy company with about 11,000 employees.We combine a balanced portfolio of technologically advanced large-scale assets with outstanding technical and commercial expertise.These assets and capabilities enable us to deliver flexible, bespoke, competitively priced energy products and services with agility, precision and...
-
Working Student Graphic Design
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Grohe AG VollzeitEinleitungGROHE is a leading global brand for complete bathroom solutions and kitchen fittings. Since 2014 GROHE has been part of the strong brand portfolio of LIXIL, a manufacturer of pioneering water and housing products. In order to offer "Pure Freude an Wasser", every product is based on the brand values of quality, technology, design and sustainability....
-
Working Student R&D
vor 2 Monaten
Düsseldorf, Deutschland Marmon Foodservice Technologies Europe GmbH VollzeitMarmon Foodservice Technologies Europe GmbH Come join a team where People make the difference!As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. Recognizing trends, thinking...
-
Working student
vor 2 Wochen
Düsseldorf, Deutschland YOKOHAMA Europe VollzeitWorking student - Business planning intern (m/w/d)based in Düsseldorf Founded in Japan in 1917, YOKOHAMA Rubber Company Limited has a wealth of experience in various industries such as tyres, marine, aerospace and other industrial products as well as an impressive global distribution network covering all continents. YOKOHAMA EUROPE GMBH is a European...
-
Working Student IT
vor 2 Monaten
Düsseldorf, Nordrhein-Westfalen, Deutschland Uniper SE VollzeitWe are Uniper: an international energy company with about 11,000 employees.We combine a balanced portfolio of technologically advanced large-scale assets with outstanding technical and commercial expertise.These assets and capabilities enable us to deliver flexible, bespoke, competitively priced energy products and services with agility, precision and...
-
Working Student Webshop
vor 1 Monat
Düsseldorf, Deutschland Grohe AG VollzeitWorking Student Webshop (d/f/m) Working Student Webshop (d/f/m) Teilzeit Feldmühlepl. 15, 40545 Düsseldorf, Deutschland Grohe AG GROHE is a leading global brand for complete bathroom solutions and kitchen fittings. Since 2014 GROHE has been part...