Aktuelle Jobs im Zusammenhang mit Customer Service Quality Coach - Gelsenkirchen - Hunkemöller
-
Customer Service Quality Coach
Vor 3 Tagen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitAbout the RoleWe are seeking a dedicated Customer Service Quality Coach to join our team in Gelsenkirchen. As a key member of our customer service team, you will play a crucial role in helping us raise our customer service quality to an even higher level.Key ResponsibilitiesPerform quality evaluations to identify improvement opportunities for...
-
Customer Service Quality Coach
Vor 3 Tagen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitAbout the RoleWe are seeking a dedicated Customer Service Quality Coach to join our team in Gelsenkirchen. As a key member of our customer service team, you will play a crucial role in helping us raise our customer service quality to an even higher level.Key ResponsibilitiesPerform quality evaluations to identify improvement opportunities for...
-
Customer Service Quality Coach
vor 1 Woche
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitAbout the RoleWe are seeking a dedicated Customer Service Quality Coach to join our team in Gelsenkirchen. As a key member of our customer service team, you will play a crucial role in helping us raise our customer service quality to an even higher level.Key ResponsibilitiesPerform quality evaluations to identify improvement opportunities for...
-
Customer Service Quality Coach
vor 1 Woche
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitAbout the RoleWe are seeking a dedicated Customer Service Quality Coach to join our team in Gelsenkirchen. As a key member of our customer service team, you will play a crucial role in helping us raise our customer service quality to an even higher level.Key ResponsibilitiesPerform quality evaluations to identify improvement opportunities for...
-
Customer Service Quality Coach
vor 2 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller Vollzeit**About the Role**We are seeking a dedicated Customer Service Quality Coach to join our team at Hunkemöller. As a Customer Service Quality Coach, you will play a crucial role in helping us raise our customer service quality to an even higher level.**Key Responsibilities**Perform quality evaluations to identify improvement opportunities for employees.Provide...
-
Customer Service Quality Coach
vor 3 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller Vollzeit**About the Role**We are seeking a dedicated Customer Service Quality Coach to join our team at Hunkemöller. As a Customer Service Quality Coach, you will play a crucial role in helping us raise our customer service quality to an even higher level.**Key Responsibilities**Perform quality evaluations to identify improvement opportunities for employees.Provide...
-
Customer Service Quality Coach
vor 4 Monaten
Gelsenkirchen, Deutschland Hunkemöller VollzeitUnser Team in Gelsenkirchen sucht einen engagierten Customer Service Quality Coach (m/w/d) , der dazu beiträgt, unsere Kundenservicequalität auf ein noch höheres Niveau zu heben. Wie sieht ein Tag als Customer Service Quality Coach (m/w/d) aus? Am Morgen wirfst du einen Blick auf die für den Tag geplanten Aktivitäten: Deine Hauptaufgabe...
-
Customer Service Quality Coach
vor 4 Monaten
Gelsenkirchen, Deutschland Hunkemöller VollzeitOur team in Gelsenkirchen is looking for a dedicated Customer Service Quality Coach (m/f/d) to help raise our customer service quality to an even higher level. How does a day as Customer Service Quality Coach (m/f/d) look like: In the morning, you will have a look at the activities planned for the day: performing Quality evaluations to find...
-
Customer Service Quality Improvement Specialist
Vor 5 Tagen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitAbout the RoleWe are seeking a dedicated Customer Service Quality Coach to join our team in Gelsenkirchen. As a key member of our customer service team, you will play a crucial role in helping us raise our customer service quality to an even higher level.Key ResponsibilitiesPerform quality evaluations to identify improvement opportunities for...
-
Customer Service Quality Improvement Specialist
Vor 5 Tagen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitAbout the RoleWe are seeking a dedicated Customer Service Quality Coach to join our team in Gelsenkirchen. As a key member of our customer service team, you will play a crucial role in helping us raise our customer service quality to an even higher level.Key ResponsibilitiesPerform quality evaluations to identify improvement opportunities for...
-
Inhouse Coach
vor 3 Monaten
Gelsenkirchen, Deutschland Hunkemöller VollzeitHunkemöller ist mit über 900 Filialen in 25 Ländern und ständiger Expansion der führende europäische Lingerie Retailer! Es ist unsere Leidenschaft für Dessous und Mode sowie unsere inspirierende Einstellung, die uns dazu verholfen hat, die begehrte, globale und soziale Marke zu werden, die wir heute sind. Unser Customer Service Team sucht einen...
-
Customer Service Quality Specialist
vor 1 Monat
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitOur team is seeking a committed Customer Service Quality Specialist (m/f/d) to enhance our customer service standards. A typical day as a Customer Service Quality Specialist (m/f/d) includes: In the morning, you will review the day's agenda, focusing primarily on conducting quality assessments to identify areas for employee improvement. Throughout the day,...
-
Customer Service Quality Specialist
vor 2 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitOur team is seeking a committed Customer Service Quality Specialist (m/f/d) to enhance our customer service standards. A typical day as a Customer Service Quality Specialist (m/f/d) includes: In the morning, you will review the day's agenda, focusing primarily on conducting quality assessments to identify areas for employee improvement. Throughout the day,...
-
Customer Service Quality Specialist
vor 2 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitUnser Team bei Hunkemöller sucht einen motivierten Customer Service Quality Specialist (m/w/d), der dazu beiträgt, die Qualität unseres Kundenservices weiter zu optimieren. Was erwartet dich als Customer Service Quality Specialist (m/w/d)? Zu Beginn des Arbeitstags überprüfst du die geplanten Aufgaben: Deine Hauptverantwortung liegt in der Durchführung...
-
Customer Service Quality Specialist
vor 1 Monat
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitUnser Team bei Hunkemöller sucht einen motivierten Customer Service Quality Specialist (m/w/d), der dazu beiträgt, die Qualität unseres Kundenservices weiter zu optimieren. Was erwartet dich als Customer Service Quality Specialist (m/w/d)? Zu Beginn des Arbeitstags überprüfst du die geplanten Aufgaben: Deine Hauptverantwortung liegt in der Durchführung...
-
Customer Service Quality Improvement Specialist
vor 2 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller Vollzeit**About the Role**We are seeking a dedicated Customer Service Quality Improvement Specialist to join our team in Gelsenkirchen. As a key member of our customer service team, you will play a crucial role in helping us raise our customer service quality to an even higher level.**Key Responsibilities**Perform quality evaluations to identify improvement...
-
Customer Service Quality Improvement Specialist
vor 2 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller Vollzeit**About the Role**We are seeking a dedicated Customer Service Quality Improvement Specialist to join our team in Gelsenkirchen. As a key member of our customer service team, you will play a crucial role in helping us raise our customer service quality to an even higher level.**Key Responsibilities**Perform quality evaluations to identify improvement...
-
Customer Service Quality Improvement Specialist
vor 2 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller Vollzeit**About the Role**We are seeking a dedicated Customer Service Quality Improvement Specialist to join our team in Gelsenkirchen. As a key member of our customer service team, you will play a crucial role in helping us raise our customer service quality to an even higher level.**Key Responsibilities**Perform quality evaluations to identify improvement...
-
Customer Service Quality Improvement Specialist
vor 2 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller Vollzeit**About the Role**We are seeking a dedicated Customer Service Quality Improvement Specialist to join our team in Gelsenkirchen. As a key member of our customer service team, you will play a crucial role in helping us raise our customer service quality to an even higher level.**Key Responsibilities**Perform quality evaluations to identify improvement...
-
Customer Service Representative
vor 3 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Transdev Vertrieb GmbH VollzeitWe are seeking a highly skilled and customer-focused individual to join our team at Transdev Vertrieb GmbH as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our passengers.Key Responsibilities:Provide personalized advice to passengers on fare and...
Customer Service Quality Coach
vor 4 Monaten
Our team in Gelsenkirchen is looking for a dedicated Customer Service Quality Coach (m/f/d) to help raise our customer service quality to an even higher level.
How does a day as Customer Service Quality Coach (m/f/d) look like:
In the morning, you will have a look at the activities planned for the day: performing Quality evaluations to find improvement opportunities for employees would be your main activity. Throughout the day, you will answer agents' questions in regards to policies and procedures. You will then be having individual feedback and/or coaching sessions with agents aimed at developing their hard and soft skills. When necessary, you will be creating or updating Knowledge base content. Thinking about ways to improve our processes and analyzing data to identify training opportunities and provide training will also be part of your tasks.
Your profile as a Customer Service Quality Coach (m/f/d):
At least one year of professional experience within Customer Service performing evaluations and providing feedback and coaching.
Strong communication skills paired with (near) native German and good English language skills.
Ability to analyze data and identify patterns in order to extract actionable insights.
We offer...
30 holidays per year
40 % home office policy, workation up to 2 weeks per year
Appropriate salary, lucrative social benefits and holiday and Christmas bonuses
25% staff discount on the entire Hunkemöller product rangeÂ
Bike leasing, discounts on approx. 1,500 well-known brands, gym allowance Â
Trainings in the âHunkemöller Academyâ - our digital learning platformÂ
Talent promotion through internal development programmes
Would you like to become part of our Hunkemöller team as a Customer Service Quality Coach (m/f/d)? Then we look forward to receiving your online application including a CV or your LinkedIn profile, all relevant references and your salary expectations.
