Customer Service Agent

Are you looking for an exciting career opportunity within a fast-paced, international environment?

I am looking to speak to an energetic and solution-focused professional who will be responsible for the relationship with customers. You will be communication with customers via phone and email and resolve various issues and answer queries.

What does the typical day look like:

• Communicating with customers via telephone and email: inbound and outbound calls
• Finding solutions to problems and escalating unresolved issues in a timely manner.
• Reviewing and researching existing and/or new leases using the company's database/software systems, the internet and other sources.
• Data entry and process monitoring: Includes entering data into the company's database/software system, Microsoft Excel, Word, etc.

What are we looking for:

• Native-level fluency in German (C2 or higher) and English fluency (B2 or higher).
• Enthusiastic with a desire to learn. 
• The ability to work independently while also being a team player.

What does the company offer you:

• Salary: â¬35 000 per annum base salary
• Terms: Full-time, permanent contract
• Increasing holiday entitlement
• Weekly competitions and prizes
• Fantastic company and team events
• International networking opportunities

If you are interested in this position or would like to hear more about it, please apply now.