Order Execution Manager

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now

What you`ll do 
The Order Execution Manager (f/m/d) oversees the entire execution of the required hardware solution, including hardware procurement, physical installation in the data center, configuration and handover to the customer, ensuring quality control at all stages of the process.

In addition, the position includes other duties such as:

• Efficient management and coordination of multiple build and/or decommissioning tasks running in parallel.
• Collaboration with interdependent departments such as Data Center Management, Order Management, Network, Storage, Server and Back-up teams.
• Ensures an exceptional customer experience for each client.
• Conducts process maturity assessments and proposes ideas for continuous improvement of services provided to clients.
   

What you bring 

• Minimum 2 years experience in leading or supporting product development in IT infrastructure or other comparable industries or in leading complex IT projects as a responsible project manager.
• Good knowledge of IT infrastructure components.
• Strong consumer/customer focus, high quality of work and results/performance- oriented thinking.
• Ability to work effectively in a talented and diverse team.
• Ability to propose and execute practical actions to solve problems.
• Comfortable creating and submitting status reports to management.
• Fluent English is required, good German would be helpful.
• Knowledge of ITIL practices, experience in leading project management initiatives and a passion for best practices and quality standards round off your profile. 
   

Meet your team
The Order Execution Manager (OEM) (f/m/d) ensures the successful coordination to build, move or decommission a defined Infrastructure product within a Data Center.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 390796  | Work Area: Software-Development Operations  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: St. Leon-Rot/ Germany, Budapest/ Hungary  #LI-Hybrid