Reservation Clerk NF-02

Summary

This position is located at Army Lodging, Tower Barracks (Grafenwoehr).

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for at least two professional and personal references on your resume.

Duties

• Serves as a reservation clerk in a large hotel assigned to various reservations and related clerical functions requiring use of on-line computer.
• Receives and confirms reservations via telephone, fax, letter or e-mail. Receives daily mail and fax correspondence and processes necessary action.
• Analyzes deposit log and takes appropriate action. Clears wait list according to priority procedures and processes e-mail request for reservations. Prints deposit due report and deletes reservation if deposit has not been received by the due date.
• Verifies all information is correct on reservation confirmation prior to mailing. Prepares a distinguished guest list for use by each affected department.

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