Account Technician

Let's care for tomorrow.
Your ambitions. Your dreams. Your tomorrow.

Whether it's aircraft, international business, offshore wind parks or Hollywood film productions, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.

We are looking for an Account Technician, to be based in Munich, working 80% part-time.

Your Team
The German operations department oversees the portfolio of brokers / clients and the insurance contracts for our Aviation business. We are committed to delivering state of the art end-to-end customer service, starting by capturing and processing policy information, from submissions through to billing and collection. We pride ourselves on delivering excellent customer service and operational effectiveness for our clients.

The Impact You Will Have
Reporting to the Global Business Operations (GBO) manager, your primary responsibility will be to provide an efficient administrative and processing service to our clients, underwriting and our local entities abroad, accounts, claims, credit control and our brokers for our Aviation business.

Some of your specific responsibilities could include:

• Be responsible for accounts of medium and high complexity
• Serve our clients and brokers by responding to their requests and managing their policies throughout the year (drawing up contractual documents, certificates, invoicing, payment follow-up)
• Collaborate effectively with all our underwriting, claims, third party and technical accounting teams
• Supporting other departments on matters requiring the contribution of the German operations department: management of accounting suspense and arrears, audit of compliance with underwriting rules, questions from the Claims department, etc.
• Being the service partner to the underwriting department by ensuring the preparation of data required for portfolio renewal as well as the implementation of new business: inputting or updating data in the pricing or underwriting systems, carrying out certain verifications prior to studying the risk
• Manage own daily, weekly, and monthly workflow to ensure key performance indicators and service standards are met. Adherence to risk management and compliance procedure.
• Support UAT and other tasks such as ad-hoc request as required

What You'll Bring to the Role

• You are a highly motivated team player with a high service mentality and take ownership and pride of your responsibilities and work
• A recognized insurance qualification (or equivalent in the financial sector), or are interested in doing so
• Good understanding of relevant products, wordings, terms and conditions, coverages and the policy administration life cycle including information collection, policy insurance, premium bookings, credit control, cancellation
• At least 1 year of policy management/administration experience in an underwriting support or management role in the insurance sector. Alternatively, experience of administrative task in other businesses with an interest in Aviation/ Financial Lines insurance
• Excellent time management skills and experience of scheduling tasks in accordance with daily review of priorities
• Good verbal and written communication and interpersonal skills, you also create positive relationships throughout your network
• Excellent knowledge Microsoft Office applications, particularly Excel, and experience of relevant business applications and systems
• Native German speaker and a good command of the English language.

40855 | Operations | Professional | Non-Executive | Allianz Commercial | Part-Time | Permanent

What's in it for you?

Let's care about everything that makes you, you
We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let's care for your financial wellbeing
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let's care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let's care for life's twists and turns
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let's care for our society and our planet
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial is the Allianz Group brand serving the world's largest consumer brands and major industry players through to family-owned enterprises forming the backbone of nations' economies. We bring together the corporate multinational business of Allianz Global Corporate & Specialty and the commercial business of national Allianz Property & Casualty entities and provide both traditional and alternative risk transfer solutions, outstanding risk consulting and Multinational services as well as seamless claims handling.

As a key strategic player in the Allianz Group network, Allianz Commercial is present in over 200 countries and in 2022 generated more than €19 billion gross premium.

Learn more about careers at Allianz Commercial by clicking here.

Learn more about Allianz Commercial by clicking here.

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our company culture.

People with disabilities:
We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com.

Recruitment Agencies:
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.

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