Global Process Delivery Manager
vor 2 Monaten
Everything we do, starts with you. Together with you, we build the most human-centric fintech. To enable everyone’s future financial growth.
We are looking for a
Global Process Delivery Manager (m/f/d)
What will be your challenge in the role:
- You manage the process delivery for our most strategic clients across several countries.
- You optimize existent and deliver new processes for our O2C, BNPL and 3DC services based on client-input and your benchmarking results.
- You take responsibility for the alignment, prioritization and delivery of required change requests with the Business Unit and Dev.
- You support during global incidents with the key stakeholders, define containment actions and prevent recurrences.
What you need to succeed in the role:
- You have relevant professional experience.
- You have first experience in (IT) project management in an international work environment.
- You have a good process knowledge and understanding as well as analytical skills.
- You have fluent German and English skills, both written and spoken.
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