Senior Technical Services Manager/Consultant

vor 1 Monat


Berlin, Deutschland SAP Vollzeit

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now

 


What you’ll do
As our Senior Technical Services Manager (f/m/d) you will guide our clients through their exciting cloud transformation journeys. You will assess the clients’ landscape business requirements and identify potential problems they could face when adopting the cloud. Together with our partners, you will build tailored solutions fitting the customers' needs. Imagine the satisfaction of solving complex challenges while providing true business value.

 

Your main responsibilities as Senior Technical Services Manager/Consultant (f/m/d) will be to: 

 

  • Get to know the customer’s business, goals, and challenges to offer helpful solutions and services.
  • Point out and propose SAP Enterprise Cloud Services providing real benefits to the customer. 
  • Identify issues and create and implement action plans across the customer’s operations.
  • Design the ideal SAP setup to maximize system performance and availability.
  • Drive technology and innovation, while acting as the principal contact for resolving technical issues.
     

What you bring

  • 6+ years of experience in Technology Consulting especially in customer-facing roles with experience in technical planning, implementation, configuration, and integration of SAP solutions
  • Comprehensive knowledge of SAP Basis, S/4HANA architecture, conversion, migration path, methodology and tools, SAP HANA
  • Understanding of SAP High Availability or Disaster Recovery architecture, network, and virtual technologies (load-balancer, virtual machine)
  • Expertise in SAP Technologies and Products with solid know-how on hyper scalers (AWS, Azure, GCP is a plus)
  • University degree in Computer Science or related field
  • Fluency in English language - good German skills are a plus

 
Meet your team  
Join our SAP Enterprise Cloud Services team. We are dedicated to delivering cutting-edge managed private cloud services, where technical and customer-facing roles converge. Our aim is to ensure the highest level of service for our customers, so technical delivery is always at the heart of what we do. This position is a chance to grow and learn and dive into a fulfilling tech-driven career that always keeps you on your toes. Prepare to be a part of something big and transformative - join us today

 

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 392001  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | #LI-Hybrid
 

 



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