Evening Customer Service Centre Advisor
vor 3 Wochen
Viking EMEA continues to grow and expand, and in order to keep providing the highest quality to our customers, we are looking to enhance our customer service team in Bad Oldesloe (Schleswig-Holstein / Germany). We are searching for an experienced Customer Service Representative.In this varied and interesting role, you will be responsible for the first customer contacts, so you have a passion for delivering exceptional customer service as a tool to sustain our growth. Your commercial skills and proven record of accomplishment as customer service representative are keys to make you the first Viking point of contact with our customers, while building the day-to-day relationship with them. Responsibilities:Understand and convert customer needs into complete product offerings (product understanding is required for this activity)Prepare and follow up quotes based on pricing guidelines from the commercial team, with the authority (within company rules) to close sales and maximize quote conversionCooperate closely with the credit department, to ensure a reliable order fulfilmentProcess and follow up incoming ordersMaximize sales by proactively providing customers with product and service information to influence decision-makingProvide customers with price, lead time, product information, technical documents, etc.Liaise with replenishment team and occasionally with suppliers in case of drop shipmentsCoordinate shipment to customers - liaise with the warehouse/ carrier if necessaryCheck daily reports and act accordinglyAdditional tasks upon request from the Senior Customer Service ManagerYou will report to the Local Operations Manager, also based in Bad Oldesloe.some experience about international trade (import/export) would be an advantageEase with phone communication (quote follow-up, direct approach with prospects)Excellent command of German and English. Any additional language is an assetGood knowledge and experience with IT tools (Office suite and modern ERPs); SAP experience is an advantagePersonal characteristics:We provide you with an interesting and challenging position in an international environment for a worldwide leader in the sector, within a growing business unit. We offer you a permanent contract and support your development with an internal training to develop you into a Viking expert. If you are interested in this position, please send your curriculum vitae and cover letter in English via this website.
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Customer Service Specialist*
vor 1 Woche
Bad Oldesloe, Deutschland Viking EMEA VollzeitViking EMEA continues to grow and expand, and in order to keep providing the highest quality to our customers, we are looking to enhance our customer service team in Bad Oldesloe (Schleswig-Holstein / Germany). We are searching for an experienced Customer Service Representative. In this varied and interesting role, you will be responsible for the first...
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Customer Service Representative
vor 1 Woche
Bad Oldesloe, Deutschland Viking GmbH Vollzeit**Customer Service Representative**: Viking EMEA continues to grow and expand, and in order to keep providing the highest quality to our customers, we are looking to enhance our customer service team in Bad Oldesloe (Schleswig-Holstein / Germany). We are searching for an experienced Customer Service Representative. In this varied and interesting role, you...
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Customer Service Representative
vor 3 Wochen
Bad Oldesloe, Deutschland Viking GmbH VollzeitViking EMEA continues to grow and expand, and in order to keep providing the highest quality to our customers, we are looking to enhance our customer service team in Bad Oldesloe (Schleswig-Holstein / Germany). We are searching for an experienced Customer Service Representative. In this varied and interesting role, you will be responsible for the first...
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Customer Service Representative, Germany
vor 1 Woche
Bad Oldesloe, Deutschland Viking EMEA VollzeitViking EMEA continues to grow and expand, and in order to keep providing the highest quality to our customers, we are looking to enhance our customer service team in Bad Oldesloe (Schleswig-Holstein / Germany). We are searching for an experienced Customer Service Representative. In this varied and interesting role, you will be responsible for the first...
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Customer Service Representative, Germany
vor 1 Woche
Bad Oldesloe, Deutschland Viking EMEA VollzeitViking EMEA continues to grow and expand, and in order to keep providing the highest quality to our customers, we are looking to enhance our customer service team in Bad Oldesloe (Schleswig-Holstein / Germany). We are searching for an experienced Customer Service Representative.In this varied and interesting role, you will be responsible for the first...
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Director Customer Service
vor 2 Wochen
Bad Homburg vor der Höhe, Hessen, Deutschland Fresenius Kabi Vollzeit 80.000 € - 120.000 € pro JahrDirector Customer Service (m/w/d)Leiten Sie strategisch und operativ das Customer Service "Frontoffice", fokussieren Sie sich auf exzellente Kundenbindung, professionelle Serviceprozesse und aktive Netzwerkpflege.Ihre Aufgaben:Gesamtverantwortung für die Organisation, Führung und strategische Weiterentwicklung der Abteilung Customer ServiceGewährleistung...
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Marketing Manager
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