Service Process Analyst

Vor 2 Tagen


Witten, Deutschland Amazon TA Vollzeit

This role can be based in one of our EU Sort Centers across the UK, Spain, France, Germany, or Italy."
Are you interested in shaping the future of Amazon Transportation Services (ATS) for our Sort Center operations? Do you want to work in a large scale organization, but with a start-up feeling? Do you want to create processes, operating models, and drive Amazon network improvements? Do you have a strong passion for continuous improvement and implementing methodologies such as Six Sigma and Lean?
EU Amazon Transportation Services’ ACES (Amazon Customer Excellence System) team is seeking a highly skilled and motivated person as a Process Expert help develop a world class middle mile process that delivers goods on time at the best cost.
This position will support Amazon transportation and drive operational excellence and project management across the entire EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network. A successful candidate will have experience managing large and complex projects and extreme bias for action needed in a startup environment.
Strong change management and implementation experience, including a demonstrated ability to engage effectively with high levels of management
· Ability to drive projects from initially ambiguous states
· Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
· Demonstrated ability to write detailed project and business plans.
· Drive network level excellence by designing and implementing systems, metrics and programs that maximize compliance, productivity and continuous improvement.
· Work with technology teams and product managers to develop new tools and systems to support the growth of the business.
· Support to improve the vision, content, and delivery of standard work and ACES Training program.
· Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. A degree in business, supply chain, transportation, economics or a technical field
- Relevant experience working in a supply chain, transportation, project management or management consulting role
- Relevant experience in project management or management consulting including handling multiple ongoing projects
- Relevant experience using Microsoft Excel for data analysis
- Preferred qualifications are not required to apply for a position at Amazon. Understanding of SQL
Experience with data visualisation tools such as Tableau, Power BI or QuickSight
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.



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