Aktuelle Jobs im Zusammenhang mit Technical Support Delivery Analyst - Wuppertal - Cepheid
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Technical Support Specialist DACH
vor 2 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland Cepheid VollzeitAbout CepheidCepheid is a leading provider of diagnostic solutions that improve healthcare outcomes. Our mission is to accelerate the real-life impact of tomorrow's science and technology.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team in the DACH region. As a Technical Support Specialist, you will be responsible for...
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Technical Support Specialist DACH
vor 2 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland Cepheid VollzeitAbout CepheidCepheid is a leading provider of diagnostic solutions that improve healthcare outcomes. Our mission is to accelerate the real-life impact of tomorrow's science and technology.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team in the DACH region. As a Technical Support Specialist, you will be responsible for...
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Technical Support Specialist
vor 2 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland Riedel Communications VollzeitJob DescriptionRiedel Communications is a leading provider of live production tools in the media, sports, and entertainment sectors. Our company is divided into three business units: Product Division, Managed Technology & Riedel Networks.Our Product Division develops, produces, and distributes audio, video, IT, and communication solutions. We deliver a wide...
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Technical Support Specialist
vor 2 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland Riedel Communications VollzeitJob DescriptionRiedel Communications is a leading provider of live production tools in the media, sports, and entertainment sectors. Our company is divided into three business units: Product Division, Managed Technology & Riedel Networks.Our Product Division develops, produces, and distributes audio, video, IT, and communication solutions. We deliver a wide...
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Desktop Support
vor 3 Monaten
Wuppertal, Deutschland Axiom Software Solutions Vollzeit**Job Description**: JD below: - Extended experience troubleshooting and supporting Desktop services (level 2 - Windows 10, sccm,AD software install, hardware troubleshooting, basic network,..). - Team Lead experience - B2 German and English language skills - Executive Support experience a big plus - Identifies and initiates resolutions to client problems...
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Desktop Support
vor 3 Monaten
Wuppertal, Deutschland Axiom Software Solutions Vollzeit**Job Description**: JD below: - Extended experience troubleshooting and supporting Desktop services (level 2 - Windows 10, sccm,AD software install, hardware troubleshooting, basic network,..). - Team Lead experience - B2 German and English language skills - Executive Support experience a big plus - Identifies and initiates resolutions to client problems...
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Technical Application Specialist
vor 2 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland THRYVE VollzeitAbout the RoleWe are seeking a highly skilled Technical Application Specialist to join our team at THRYVE. As a key member of our product development team, you will play a critical role in ensuring the successful delivery of our products to customers.Key ResponsibilitiesProduct Inquiries and DevelopmentEvaluate customer product inquiries and determine the...
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Technical Application Specialist
vor 2 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland THRYVE VollzeitAbout the RoleWe are seeking a highly skilled Technical Application Specialist to join our team at THRYVE. As a key member of our product development team, you will play a critical role in ensuring the successful delivery of our products to customers.Key ResponsibilitiesProduct Inquiries and DevelopmentEvaluate customer product inquiries and determine the...
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IT Support Specialist
vor 1 Woche
Wuppertal, Nordrhein-Westfalen, Deutschland BUCS IT VollzeitAbout the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our team at BUCS IT. As an IT Support Specialist, you will be responsible for ensuring the smooth operation of our clients' IT infrastructure.Key ResponsibilitiesProvide first- and second-level technical support to our clientsIdentify and resolve technical issues in a...
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IT Support Specialist
vor 1 Woche
Wuppertal, Nordrhein-Westfalen, Deutschland BUCS IT VollzeitAbout the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our team at BUCS IT. As an IT Support Specialist, you will be responsible for ensuring the smooth operation of our clients' IT infrastructure.Key ResponsibilitiesProvide first- and second-level technical support to our clientsIdentify and resolve technical issues in a...
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IT Support Specialist
vor 2 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland BUCS IT VollzeitAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at BUCS IT. As an IT Support Specialist, you will be responsible for ensuring the smooth operation of our IT infrastructure and providing technical support to our customers.Key ResponsibilitiesEnsure the availability and performance of our IT systems and...
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IT Support Specialist
vor 2 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland BUCS IT VollzeitAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at BUCS IT. As an IT Support Specialist, you will be responsible for ensuring the smooth operation of our IT infrastructure and providing technical support to our customers.Key ResponsibilitiesEnsure the availability and performance of our IT systems and...
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Desktop Support Technician
vor 4 Wochen
Wuppertal, Deutschland Excis Compliance Vollzeit**Join Our Team as a Desktop Support Technician L1 in Wuppertal, Germany!** Are you ready to take your technical skills to the next level in a dynamic, fast-paced environment? As a Desktop Support Technician L1, you'll be the go-to expert for providing top-notch technical support to our team. You'll tackle a variety of challenges, from troubleshooting...
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IT Infrastructure Support Specialist
vor 3 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland BUCS IT VollzeitAbout the RoleWe are seeking a highly skilled IT Infrastructure Support Specialist to join our team at BUCS IT. As a key member of our technical support team, you will be responsible for ensuring the smooth operation of our customers' IT infrastructure.Key ResponsibilitiesIT Infrastructure Support: Provide timely and effective support to customers to resolve...
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Technical Product Designer
vor 1 Tag
Wuppertal, Nordrhein-Westfalen, Deutschland Vorwerk Autotec GmbH & Co. KG VollzeitJob DescriptionVorwerk Autotec GmbH & Co. KG is seeking a skilled Technical Product Designer to join our team. As a Technical Product Designer, you will play a crucial role in creating data models based on design specifications prepared by engineers and designers using 3D CAD systems.Key ResponsibilitiesSupport the development of products from design...
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Technical Product Designer
vor 1 Tag
Wuppertal, Nordrhein-Westfalen, Deutschland Vorwerk Autotec GmbH & Co. KG VollzeitJob DescriptionVorwerk Autotec GmbH & Co. KG is seeking a skilled Technical Product Designer to join our team. As a Technical Product Designer, you will play a crucial role in creating data models based on design specifications prepared by engineers and designers using 3D CAD systems.Key ResponsibilitiesSupport the development of products from design...
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Technical Specialist in Urban Mobility
vor 1 Monat
Wuppertal, Nordrhein-Westfalen, Deutschland Haupt- und Personalamt VollzeitTechnical Specialist in Urban MobilityPosition Overview:Responsible for the design, implementation, and upkeep of diverse transportation systems.Facilitating the integration of public transit solutions.Innovating and executing eco-friendly mobility initiatives.Working collaboratively with various departments and external partners.Qualifications:Degree in a...
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Technician for Technical Services and Maintenance
vor 2 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland Einkaufsbüro Deutscher Eisenhändler GmbH VollzeitTechnical Services and Maintenance Technician (m/f/d)We are representing Einkaufsbüro Deutscher Eisenhändler GmbH, a prominent player in the European service sector, currently in search of a Technical Services and Maintenance Technician to enhance their operational team. This organization has established a robust reputation in the industry.Key...
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Wuppertal, Nordrhein-Westfalen, Deutschland Einkaufsbüro Deutscher Eisenhändler GmbH VollzeitTechnical Services and Maintenance Technician (m/f/d)We are representing Einkaufsbüro Deutscher Eisenhändler GmbH, a prominent player in the European service sector, currently in search of a Technical Services and Maintenance Technician to enhance their operational team. This organization has established a robust reputation in the industry.Key...
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Financial Analyst
vor 2 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland ETRIS Bank GmbH VollzeitAbout the Role:We are seeking a highly skilled and experienced Financial Analyst to join our team at ETRIS Bank GmbH.Key Responsibilities:Prepare and review financial statements, including balance sheets, income statements, and cash flow statements, in accordance with German GAAP (HGB).Manage and maintain the general ledger, accounts payable, and accounts...
Technical Support Delivery Analyst
vor 4 Monaten
At Cepheid, we are passionate aboutimproving health care through fast, accurate diagnostic mission drives us, every moment of every day, as we developscalable, groundbreaking solutions to solve the world’s mostcomplex health challenges. Our associates are involved in everystage of molecular diagnostics, from ideation to development anddelivery of testing advancements that improve patient outcomesacross a range of settings. As a member of our team, you can makean immediate, measurable impact on a global scale, within anenvironment that fosters career growth anddevelopment.
The Technical Support Manager DACH (f/m/d) isresponsible for overseeing the assigned Technical Support team,including supervising the daily operations, setting and assessingperformance goals and ensuring efficient coordination betweendepartments to maintain high customer satisfaction levels. Leadinga Technical Support team presents opportunities for learning,coaching, leading impactful projects, and contributingsignificantly to the company's innovation andadvancement.
TeamManagement: Lead and manage the Technical Support (Tier 1 and Tier2) agents/team based in Germany, ensuring smooth operations andhigh-quality supportservices.
PerformanceManagement: Create and implement key performance indicators (KPIs)to measure team performance. Drive innovation and continuous improvement byidentifying opportunities to enhance standard procedures andworkflows within the Technical Support department. Collaborate withGlobal Technical Support organizations to share best practices andimplementimprovements.
Cross-functionalCollaboration: Collaborate closely with local Field and Commercialteams to ensure effective coordination and alignment of activities,fostering a cohesive working environment and delivering exceptionalcustomersatisfaction.
EducationalBackground: High school degree with 8+ years of experience orBachelor's degree with 5+ years of experience or Master's degreewith 3+ years of experience in engineering, electronics,automation, or IT.
TechnicalExpertise: Possess relevant experience in laboratory analyticaldiagnostic equipment, medical devices and software, or related toLab engineering, IT, andNetworking.
Customer ServiceExperience: Previous experience in providing technical support orcustomer service, preferably in a Technical Supportrole.
Team Management:Demonstrate experience in effectively managing teams, includingsetting performance goals, providing coaching and feedback, andfostering a collaborative workenvironment.
Languageproficiency: Fluent in both written and oral German and English,enabling effective communication with customers and internalstakeholders.
Working inregulated environment (FDA/ISO) for 1year
We recognize the benefits of flexible, hybrid workingarrangements for eligible roles and are committed to providingenriching careers, no matter the work arrangement. This position iseligible for a hybrid work arrangement in which you can work partof the time at the Company location identified above and part ofthe time remotely from your home. Additional information about thishybrid work arrangement will be provided by your interview team.Our global teamsare pioneering what’s next across Life Sciences, Diagnostics,Biotechnology and beyond.
