German Customer Service for Miele

vor 4 Monaten


Berlin, Deutschland Teleperformance Greece Vollzeit
Are you driven by a constant need for improvement? Do you speak German fluently? Join our customer service team for Miele

By joining forces with Miele , the leading manufacturer of premium domestic appliances, we are committed to ensuring we live and work by the motto " Immer Besser" ; always better.

As we are growing rapidly, we are looking for a like-minded talent to join our Customer Service team - fluent in German - who will become an integral member of a team devoted to delivering exceptional customer experiences on any given occasion.

If you share our passion for continuous improvement and our appreciation for quality-conscious brands, apply now and join us in Greece

Some of your daily tasks:

  • Communicating through various channels (e-mail, chat & phone) to address product or service issues.
  • Advising customers on the proper use of their electric appliances.
  • Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem.
  • Expediting corrections and/or adjustments; following up to ensure resolution.
  • Assisting with the processing of refunds or exchanges.
  • Arranging the placement of orders.

We'll love it if you have:

  • High level of fluency in German.
  • Good communication skills in English.
  • Customer support/troubleshooting experience will be appreciated.
  • Familiarity with the brand is preferred.
  • Strong verbal and written communication skills utilizing active listening.
  • Experience within the household appliance/commercial equipment industry is a plus.
  • Comfortable with the use of basic technology tools.
  • A positive, can-do attitude that shines through every interaction.

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend : Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • The opportunity to work for a Great Place to Work -Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

At Teleperformance Greece , we take pride in the commitment to our values: equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers; our most valuable asset is our people. Our ever-growing community of 12,000+ individuals from 110+ nationalities is what makes us what we are: the unquestionable leader in our field.

Thinking about relocating and wondering about cost of living in Greece?

Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network . No wonder Greece is a popular destination for tourists and expats alike.

Join Teleperformance and build a career within one of the safest (and most fun) work environments in Greece . We want you to work with us; not for us. Can't wait to meet you

Find out more

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