Coordinator Service

vor 1 Woche


Hamburg, Deutschland Carrier Vollzeit

Country: Germany

Location:

Carrier Klimatechnik GmbH, Stenzelring 7, 21107 Hamburg, Germany

FÜR NEUE NIEDERLASSUNG HANNOVER (ADRESSE NOCH UNBEKANNT)

Coordinator Service

Bereich: Aftermarket Service

Einsatzort: Niederlassung Hannover

Beginn: ab 01.01.2025

Europäischer Marktführer bei Heizung, Kühlung und Raumluftqualität

Carrier entwickelt, produziert und vermarktet Lösungen für den Wohn-, Dienstleistungs-, Gesundheits- und Industriesektor. Die Aktivitäten basieren auf der Optimierung des Energieverbrauchs sowie der Verbesserung der Luftqualität und des Komforts in Gebäuden. Carrier ist der Erfinder der Klimatechnik und heute weltweit führendes Unternehmen für kälte- und klimatechnische Erzeugnisse. Wir bieten unseren Kunden eine große Produktvielfalt und seit der Gründung im Jahre 1902 kontinuierlich Spitzentechnologie.
Inzwischen arbeiten für uns 54.400 Mitarbeiter, die einen Umsatz von 18,9 Mrd. US$ generieren.

Ihre Aufgaben:

  • Einsatzplanung und Koordination von Service-Aufträgen für die Inbetriebnahme, Wartung oder Reparatur von Kälte-/Klimaanlagen bei unseren Kunden vor Ort
  • Erster Ansprechpartner für Kunden inklusive Terminvereinbarung von Technikereinsätzen
  • Ordnungsgemäße Auftragszuteilung,-verwaltung und –nachbearbeitung über das Carrier EDV-System inklusive der entsprechenden Dokumentation
  • Koordination der Servicetechniker und SUB-Unternehmer
  • Gewährleisten einer effizienten Termin- und Routenplanung
  • Unterstützen des Managements bei der Umsatzplanung/-Zielerreichung
  • Ansprechpartner für das Back-Office bei Jobrückfragen
  • Aktive Unterstützung der internen Abläufe

Ihr Profil:

  • Kommunikationsstärke, Freundliches und kundenorientiertes Auftreten
  • hohe Einsatzbereitschaft und Belastbarkeit, Organisationsfähigkeit
  • strukturiertes, selbständiges, flexibles und lösungsorientiertes Arbeiten
  • abgeschlossene kaufmännische oder technische Ausbildung
  • Erfahrung im Service- /Dienstleistungs- oder Logistikbereich, idealerweise in der Einsatzplanung
  • Erfahrung im Bereich Kundenbetreuung
  • Kenntnisse in SAP, Salesforce und MS-Office von Vorteil
  • Englischkenntnisse von Vorteil

Fühlen Sie sich angesprochen?

Dann Freuen Wir Uns auf Ihre Bewerbung

Bewerbungsfrist: 31.10.2024

Datenschutz: unsere Datenschutzerklärung für Bewerber (m/w/d)

finden Sie unter nachstehendem Link:

Kontakt: Carrier Klimatechnik GmbH Aftermarket Service

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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