Solution Engineer

Principal PLM Segment Hub Solutions Consultant. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. PTC is recruiting a Principal Solutions Consultant to join its global Customer Success PLM Segment Hub team. This senior position offers an experienced and technically skilled leader the opportunity to drive strategic customer engagements for some of the worlds most innovative organizations, while standardizing technical validation best practices across our Windchill PLM solutions on a global scale. Serving as a trusted advisor and PLM subject matter expert, you will be instrumental in shaping technical sales strategies, supporting enterprise PLM and digital transformation initiatives, and advancing scalable solutions consulting methodologies that align with the strategic objectives of PTC, our partners, and customers.
Customer Engagement and Validation Subject Matter Expert: Support strategy and execution for key customer engagements in enterprise and strategic opportunities. Drive adoption of PTC solutions, identify new opportunities, and collaborate with internal teams to expand software usage and drive ARR growth. Lead or support new and existing sub-Communities of Practice related to your subject matter expertise and interests. ALM, CAD, IoT, SLM, etc.) Play a leadership/advisory role in Technical Enablement content and certification development as well as customer insights management/product feedback loop processes. Provide technical leadership for internal and customer beta programs and innovation labs focused on next-generation PLM capabilities, first-of-a-kind solution validations, product launches, and PTC Corporate Experience Center and Product Organization initiatives (e.g., AI Enablement & Digital Innovation: Support the evolving role of Artificial Intelligence (AI) in PTC solutions, including the integration of AI-driven capabilities into Windchill PLM solutions. Advise on the application of AI technologies to enhance customer business processes, data analytics, automation, and decision support. 10+ years of solutions consulting or sales engineering experience as a technical SME
~ Robust understanding of Windchill data models, configuration and customization, enterprise system integrations, and deployment strategies
~ Solid grasp of enterprise master data and digital product traceability/Digital Thread principles
~ Project management skills with ability to manage multiple priorities and projects simultaneously in a fast-paced global environment
~ able to carry executive-level enterprise process discussions and support solution validation best practice and oversight
~ Self-motivated, proactive, and able to work independently and as part of an inter-disciplinary, cross-functional, and high-performing team
~ Bachelors or Masters degree in Engineering, Computer Science, Information Systems, or related field

Technical familiarity/proficiency in PTCs ALM, AR, CAD, IoT, and/or SLM solutions
Expertise in enterprise processes for IT, planning and manufacturing/production, and/or service and sustainment desired
Understanding of enterprise software implementation and governance strategies
Working knowledge of ERP business processes, technical capabilities, and implementation frameworks, particularly for SAP solutions
Experience with integration of Windchill with ERP, MES, and other enterprise systems
Working knowledge of current and emerging APIs for system orchestration and enterprise integration frameworks for PLM and ERP
Experience in software development (JAVA, JSP, XML, Ant, etc.)
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Industries: Software Development
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