Partner Support Associate

vor 4 Wochen

Berlin, Deutschland SIDES (SimplyDelivery GmbH) Vollzeit

Your mission As a Partner Support Associate (m/f/x) , you will play a key role in enabling and supporting our partner network, including resellers, installation partners, and technical partners. You will be responsible for providing exceptional support, building sustainable relationships, and ensuring our partners can successfully implement and leverage our SaaS solutions. This role requires strong experience in partner or customer support, technical acumen in SaaS environments, and excellent communication skills to foster long-term partner satisfaction.
Technical Support & Guidance: Support partners with the implementation and usage of SaaS products, troubleshoot technical issues, and provide best practice recommendations
Partner Training & Enablement: Develop and deliver onboarding sessions, webinars, and training programs to equip partners with the knowledge to maximise solution adoption
Create and maintain partner guides, FAQs, knowledge base articles, and support documentation
Regularly review and optimise partner support and enablement processes to increase efficiency and overall partner experience
Experience: Minimum 3+ years in partner support, customer support, or customer success, preferably in SaaS or IT environments.
Excellent verbal and written communication skills in German and English, with the ability to explain complex topics clearly.
Organization & Time Management: Ability to handle multiple projects, tasks, and stakeholders simultaneously.
Company discounts (CorporateBenefits), access to various employee discounts
Discount on a gym membership

  • Partner Support Associate

    Vor 7 Tagen

    Berlin, Berlin, Deutschland SIDES (SimplyDelivery GmbH) Vollzeit 45.000 € - 65.000 € pro Jahr

    Your missionAs a Partner Support Associate (m/f/x), you will play a key role in enabling and supporting our partner network, including resellers, installation partners, and technical partners. You will be responsible for providing exceptional support, building sustainable relationships, and ensuring our partners can successfully implement and leverage our...

  • Partner Support Associate

    Vor 5 Tagen

    Berlin, Berlin, Deutschland Sides Vollzeit 45.000 € - 65.000 € pro Jahr

    Your mission As a Partner Support Associate (m/f/x), you will play a key role in enabling and supporting our partner network, including resellers, installation partners, and technical partners. You will be responsible for providing exceptional support, building sustainable relationships, and ensuring our partners can successfully implement and leverage our...

  • Partner Support Associate

    vor 4 Wochen

    Berlin, Deutschland SIDES Vollzeit

    As a Partner Support Associate (m/f/x) , you will play a key role in enabling and supporting our partner network, including resellers, installation partners, and technical partners. You will be responsible for providing exceptional support, building sustainable relationships, and ensuring our partners can successfully implement and leverage our SaaS...

  • Partner Support Associate

    vor 3 Wochen

    Berlin, Deutschland SIDES (SimplyDelivery GmbH) Vollzeit

    Your mission As a Partner Support Associate (m/f/x) , you will play a key role in enabling and supporting our partner network, including resellers, installation partners, and technical partners. You will be responsible for providing exceptional support, building sustainable relationships, and ensuring our partners can successfully implement and leverage...

  • Partner Support Associate

    vor 3 Wochen

    Berlin, Deutschland SIDES (SimplyDelivery GmbH) Vollzeit

    Your missionAs a Partner Support Associate (m/f/x), you will play a key role in enabling and supporting our partner network, including resellers, installation partners, and technical partners. You will be responsible for providing exceptional support, building sustainable relationships, and ensuring our partners can successfully implement and leverage our...

  • Partner Support Associate

    vor 3 Wochen

    Berlin, Deutschland SIDES (SimplyDelivery GmbH) Vollzeit

    Your missionAs a Partner Support Associate (m/f/x), you will play a key role in enabling and supporting our partner network, including resellers, installation partners, and technical partners. You will be responsible for providing exceptional support, building sustainable relationships, and ensuring our partners can successfully implement and leverage our...

  • Partner Support Associate

    vor 4 Wochen

    Berlin, Deutschland SIDES (SimplyDelivery GmbH) Vollzeit

    Your missionAs a Partner Support Associate (m/f/x), you will play a key role in enabling and supporting our partner network, including resellers, installation partners, and technical partners. You will be responsible for providing exceptional support, building sustainable relationships, and ensuring our partners can successfully implement and leverage our...

  • Partner Support Associate

    vor 4 Wochen

    Berlin, Deutschland SIDES (SimplyDelivery GmbH) Vollzeit

    Your missionAs a Partner Support Associate (m/f/x), you will play a key role in enabling and supporting our partner network, including resellers, installation partners, and technical partners. You will be responsible for providing exceptional support, building sustainable relationships, and ensuring our partners can successfully implement and leverage our...

  • Partner Support Associate

    vor 4 Wochen

    Berlin, Deutschland SIDES (SimplyDelivery GmbH) Vollzeit

    Your missionAs a Partner Support Associate (m/f/x), you will play a key role in enabling and supporting our partner network, including resellers, installation partners, and technical partners. You will be responsible for providing exceptional support, building sustainable relationships, and ensuring our partners can successfully implement and leverage our...

  • Partner Support Associate

    vor 4 Wochen

    Berlin, Deutschland SIDES (SimplyDelivery GmbH) Vollzeit

    Your missionAs a Partner Support Associate (m/f/x), you will play a key role in enabling and supporting our partner network, including resellers, installation partners, and technical partners.Wir empfehlen allen potenziellen Bewerbern, vor der Bewerbung die vollständige Stellenbeschreibung zu lesen.You will be responsible for providing exceptional support,...