Senior Insights Manager, FMCG

vor 4 Wochen


Berlin, Deutschland SHEIN Vollzeit

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.


SHEIN ( ) is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. The kind of work that's an extension of who you are. We celebrate the individuality of our team members and work to build a safe and inclusive working environment where careers thrive. As a Customer Research and Insights (m/f/d) at SHEIN, you'll play a pivotal role in grasping the nuances of customer behaviour in the German market today and forecasting its potential shifts. Working collaboratively with both the headquarters and local Berlin based customer insight teams,


Support internal teams in understanding consumer feedback on various marketing activities like brand pop-up stores, ads, and KOL preferences.
Address ad hoc data requests and enable self-service for business needs.
Plan and execute in-house qualitative customer research projects.
Strong analytical proficiency with Excel and PowerPoint, ensuring methodical and engaging communication of findings to stakeholders.
Exceptional communication skills, teamwork, and interpersonal capabilities in an international context.
Rapid learning and problem-solving abilities, ideally encompassing data analysis skills and proficient with MS office
Fluency in English and German (C1 level minimum)



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