Werkstudent Customer Service
vor 3 Wochen
Über das Unternehmen In Deutschland gibt es mehr als eine Million Handwerksbetriebe, die im Papierkram untergehen. Du kennst es: nach einem Handwerker-Termin wird oft noch alles mit Zettel und Stift dokumentiert und Du bekommst eine analoge Rechnung per Post. Wir haben von Investoren €25 Mio. Kapital eingesammelt, um das Handwerk digital zu revolutionieren. Von Berlin aus entwickeln wir die modernste Cloud-Software für Handwerksbetriebe, die die Büroarbeit massiv vereinfacht und den Betrieben wertvolle Zeit spart. Mit unserem innovativen Software-as-a-Service(SaaS)-Ansatz ist es unsere Vision, diesen spannenden Markt nachhaltig zu verändern und den Arbeitsalltag von Millionen von Handwerkern zu verbessern. Was wir Dir bieten Du erhältst Einblicke in das am stärksten finanzierte Start-up im Handwerk und hast die Möglichkeit, uns in einer spannenden Wachstumsphase zu unterstützen Starke Unternehmenskultur, die auf unseren Company Values: Curiosity, Positivity und Best Together basiert Wir schätzen ehrliches Feedback und kontinuierliches Lernen, wobei jeder den Raum bekommt, auch Fehler zu machen Die Möglichkeit, dein eigenes Benefit-Paket aus mehr als 35 Partnern wie Urban Sports Club, Blinkist, 7Mind, Ikea und vielen mehr zu erstellen Unser modernes Büro befindet sich im Herzen von Friedrichshain, zwischen Boxhagener Platz und Warschauer Straße. Du hast aber auch die Möglichkeit, von einem hybriden Arbeitsumfeld (Homeoffice und Remote Work Optionen) zu profitieren Deine Mission Du bist der Ansprechpartner unserer Kunden im Chat und per Telefon und beantwortest Fragen rund um unsere Software Du hilfst deinem Team dabei, unser Produkt stetig zu verbessern, indem du eigenständig Kundenfeedback erfasst, aufbereitest und es an unser Product Team weiterleitest Du hast die Möglichkeit, neue Ideen und Dein Know-How beim Aufbau und der ständigen Verbesserung von Abläufen und Projekten einzubringen und eigene Themen zu betreuenDas solltest du mitbringen Du bist an einer Universität oder (Fach-)Hochschule eingeschrieben und befindest Dich derzeit noch in Deinem Studium Du arbeitest eigenständig, bist zielstrebig und scheust dich nicht davor, dich tagtäglich selbst zu motivieren Du bringst ein hohes Qualitätsbewusstsein mit und bewahrst in neuen sowie stressigen Situationen stets einen kühlen Kopf Mit Deinem guten Kommunikationsvermögen in Deutsch auf Muttersprachenniveau und guten Englischkenntnissen, kannst Du Dich gut in unsere Kunden hineinversetzen Du bist zuverlässig und kannst dich selbst organisieren Unser Jobangebot Werkstudent Customer Service - Kundenbetreuung / Feedbackmanagement / Prozessoptimierung (m/w/d)klingt vielversprechend? Bei unserem Partner Workwise ist eine Bewerbung für diesen Job in nur wenigen Minuten und ohne Anschreiben möglich. Anschließend kann der Status der Bewerbung live verfolgt werden. Wir freuen uns auf eine Bewerbung über Workwise .
-
Customer Service Representative
Vor 2 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Verify...
-
Customer Service Representative
Vor 2 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Verify...
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Workstation Customer Care**We are a network of airlines that offer smooth connections across a vast global network. Our team coordinates the caretaking for our frequent flyers, ensuring they receive exceptional customer service.**Job Summary**We are seeking a skilled Customer Service Representative to join our team as a Frequent Flyer Caretaker. As a...
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Workstation Customer Care**We are a network of airlines that offer smooth connections across a vast global network. Our team coordinates the caretaking for our frequent flyers, ensuring they receive exceptional customer service.**Job Summary**We are seeking a skilled Customer Service Representative to join our team as a Frequent Flyer Caretaker. As a...
-
Customer Service Representative
Vor 4 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care Specialist Position AvailableWe are seeking dedicated individuals to provide exceptional customer service for various clients in industries such as online retail, tourism, and more.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and professional mannerProcessing orders and providing product recommendations to...
-
Customer Service Representative
Vor 4 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care Specialist Position AvailableWe are seeking dedicated individuals to provide exceptional customer service for various clients in industries such as online retail, tourism, and more.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and professional mannerProcessing orders and providing product recommendations to...
-
Customer Service Representative
Vor 3 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...
-
Customer Service Representative
Vor 3 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
-
Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
-
Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a highly skilled and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer documents, including...
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a highly skilled and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer documents, including...
-
Customer Service
vor 5 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....
-
Werkstudent im Customer Service
Vor 3 Tagen
Berlin, Berlin, Deutschland ToolTime GmbH VollzeitDeine RolleAls Werkstudent im Customer Service bei ToolTime GmbH unterstützt du unser Kundenbetreuungsteam bei operativen Tätigkeiten und bist Teil eines schnell wachsenden Start-ups. Du wirst als Ansprechpartner unserer Kunden im Chat und per Telefon fungieren und Fragen rund um unsere Software beantworten.Deine AufgabenDu hilfst deinem Team dabei, unser...
