How often have you had an opportunityto lead a team that focuses on exploring the business models of thefuture, while simultaneously implementing solutions that improvecurrent operations? The International Direct Fulfillment team islooking for a leader that is able to embrace the tension betweenold and new and foster a state of constant creative conflict. DF’ssupply chain is becoming increasingly borderless, with increasingscale and complexity. The head of the Expansion, Growth andInnovation focuses on (i) Program Management of expansion intoother Amazon countries; (ii) driving key high value strategicprojects that will drive exponential growth of the International DFbusiness.

As a Principal, youwill be a key contributor to the future technology roadmap andlong-term vision of Direct Fulfillment within Amazon’s Supply ChainOptimization Technologies (SCOT) team. Click here for a shortinformational video on SCOT: will lead large cross-functional initiatives that focus ondeveloping future business models with a key focus on improvingcustomer experience, the overall growth structure of the business,keeping the highest priority on Safety andSustainability.

Once Countries are approvedfor launch, you will hire a team of Program Managers who will beresponsible for setting up DF operations in all new DFmarketplaces, managing the ambiguity between what needs to be done“in-country” vs. what should be managed by the central teams. Youwill be responsible for driving the topline growth of newcountries, developing ambitious ramp-up plans and coordinating within-country Retail teams to deliver the growth. Additionally, youwill develop high value strategic initiatives across the regions,design and implement pilots, and create clear Business RequirementsDocuments (BRDs) to be included into the management cycles. Youwill work with the SCOT Product and Tech teams to ensure thatinitiatives are implemented in scalable and tech-drivenways.

To be successful in this role, you needan aptitude ambidextrous leadership, exploiting existing productsand services while simultaneously exploring new offerings andbusiness models. You will: (1) Engage the senior team around aforward-looking strategic aspiration. (2) Explicitly hold thetension between the demands of innovation and the core business atthe top of the organization. (3) Embrace inconsistency bymaintaining multiple and often conflicting strategic agendas. Youneed to be able to “Think Big”, seeing beyond barriers (includinglimitations of technology) and challenges to reset the bar. Drivinga direction that is bold but rational, defensible and achievable(stretch goals). We operate as a start-up, therefore you will needto use sound business judgement to make the right decisions quicklyand achieve results even in the absence of complete data.Furthermore, with multiple dependencies across partner teams, youwill need to be skilled at stakeholder management across multipleVP-organisations.

KeyResponsibilities Include:
· Creating a vision that isbigger than current reality, while executing short term customerneeds with excellence.
· Working with the AmazonInternational Expansion team and DF Product team to develop theroadmap for DF expansion across Marketplaces where DF is not yetlaunched. Owning and Lead the Program Management for allExpansions. Developing relationships with key partner teams,including but not limited to Retail, Finance, Operations,Expansions.
· Leading the Team of Senior OperationsManagers who will be responsible for the design and operations setup in new countries where we do not have a regional leader.Proactively identifying and mitigating operational risks (beforethey become roadblocks). Manage and solve Transportation relatedescalations
· Ensuring we set up our operations with theright mechanisms to meet our promise to customers, measured byDelivery Estimate Accuracy (DEA) by ensuring that all leading andlagging Vendor metrics are met (including, GMS, Expected Ship Date(ExSD))
· Launching large Projects. Driving innovationby taking ownership of new projects and delivering them withsuccess across multiple functions, with safety, scalability andsustainability in mind.
· Service expansion: Partnerwith DF Global Product, Tech and Capability teams as well as otherengineering teams to evaluate, develop, or support newproduct/service programs that add value to customers and Amazonbusiness teams. Determining which projects move forward and in whatpriority order

We are open to hiringcandidates to work out of one of the followinglocations:

Munich, BY,DEU
BASIC QUALIFICATIONS - Bachelor'sdegree
- Experience working cross functionally with techand non-tech teams
- Experience in program or projectmanagement
- Experience managing, analyzing andcommunicating results to senior leadership
- Experienceimplementing repeatable processes and driving automation orstandardization
- Experience defining programrequirements and using data and metrics to determineimprovements
PREFERREDQUALIFICATIONS - Experience delivering projects withinscope, time, budget and quality

Amazon is anequal opportunities employer. We believe passionately thatemploying a diverse workforce is central to our success. We makerecruiting decisions based on your experience and skills. We valueyour passion to discover, invent, simplify and build. Protectingyour privacy and the security of your data is a longstanding toppriority for Amazon. Please consult our Privacy Notice( to know more about how wecollect, use and transfer the personal data of ourcandidates.

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